how do you order your prints
once you have found your favorite print in my webshop, just add it to your shopping cart to complete the order process. now all you need to do is complete your contact details and preferred payment method at the check-out.
if you would like to place a personalized order, i will send you an offer by email. after accepting this offer, you will receive the corresponding invoice by email. your order will be processed and produced upon payment.
it will take approximately a week for your prints to be ready for shipping either way. any prints you order via webshop may only be shipped within austria via austrian post. if you would like your print to be shipped outside austria, please place a personalized order.
why don’t you offer other sizes
although the sizes offered at the webshop are limited, you may order your personalized print. up to a size of 150 x 225 cm (= 59.1 x 88.6 inches),
i would like to order different “personalized prints”
if you would like to order several but different personalized prints, please complete an extra form per style of development.
i.e. one form for 2 x inoI in 20 x 30 with golden frame
i.e. one form for 1 x inoI in 20 x 30 with golden frame and one form for 1 x with black frame
what papers and frames are used
the prints offered in the webshop are on fine art paper “exhibition matt”.
personalized prints are on the “hahnemühle fine art baryta” unless ordered differently.
all frames are of aluminum. to make sure that your print arrives unharmed, i will use acrylic glass unless ordered differently in your personalized order.
frame in black
what is the ratio between white margin and print at the webshop
this depends on the width-to-height ratio of the image. the white margin is about the size of the sample photo you find at the webshop. if you choose a print of 70 x 100 cm (= 27.6 x 39.4 inches), the actual picture size will be approximately 82 x 55 cm (= 32.3 x 21.7 inches)
21x30cm
40x50cm
61x91cm
how can I protect the high quality of my print
the perfect conditions for prints are low humidity and little light. the more the conditions resemble those found at a museum, the longer your print will remain at top quality. even if you are not able to ensure these conditions, the print will still make you happy for a long time.
please make sure not to touch your print with bare hands as the natural oils in your skin may damage the print. also take care not to scratch or accidently fold your print, as high-end products are highly sensitive and easily damaged. i recommend using cotton gloves when unpacking or handling the print.
i want to return my delivery or my money back
as your print will be produced to order, it is not possible to return the product or get your money back.
my print was damaged during shipping
your print will be wrapped with great care to make it ready for shipping. although it is highly unlikely, it may happen that your print is damaged during shipping. in this case, please send me photos of the damaged product and we will find a solution that is acceptable to everyone.
i still have questions
no problem, please send me a message and I am happy to help out.